How can we help?
What is your cancellation policy?
Cancellation terms vary by tour and may depend on the operator, product and timing. Check the product page and the terms shown for your dates before confirming, or contact us if anything is unclear.
Which currencies can I pay in?
Prices can be browsed in these currencies using the currency switcher at the top of the page: US dollar, Euro, British pound and Icelandic króna. Payment options depend on the tour and checkout mode; review the options shown for your dates or contact us before relying on a specific payment method.
Do I need to book in advance?
We recommend planning ahead, especially for seasonal experiences. Group size and availability vary by tour, so check the product page or booking options for your dates.
Can solo travellers join a tour?
Many tours accept solo travellers, but eligibility, availability and pricing vary by product. Check the product page or booking options for your dates, and ask us if the terms are unclear.
How do I book a private or custom tour?
Tell us what you have in mind through the Plan my trip form on the contact page — dates, group size and interests — and a local travel designer will reply within one business day with a tailored itinerary and quote.
Where does hotel pickup start, and when should I be ready?
Pickup depends on the tour. Some tours include pickup from accommodation or bus stops in Reykjavík. On others it is an optional extra, sometimes at a separate price, and many meet on location with no pickup at all. Check the tour page and the booking options for your dates to see which applies. If your booking includes pickup, be outside and ready when the pickup window opens; shared pickups make several stops, so the vehicle can arrive at any point within the window.
How long is a typical day tour?
Most classic day tours leave Reykjavík in the morning and return in the evening. A full South Coast day — waterfalls, the black-sand beach and a glacier or ice cave — runs about 10–12 hours door to door, with pickup, scenic drives and plenty of photo stops built in.
How big are the groups?
Group size and vehicle type vary by tour. Check the product page and the options shown for your dates, or contact us if a particular group size matters to you.
Are meals included on day tours?
No — meals and drinks are not included on day tours. There are stops along the way where you can buy food, and you are welcome to bring your own snacks and water. Multi-day packages include breakfast where the itinerary says so.
Will the guide tell us about what we are seeing?
On guided tours, yes, though how much commentary there is varies by tour. Not every product has a guide: admission-only tickets and self-drive packages, for example, do not. Check the tour page for what is included, or contact us if anything is unclear.
What should I wear on a winter tour?
Dress in warm layers with a waterproof jacket and trousers on top, plus a hat, gloves and warm socks. Sturdy hiking boots that cover the ankle are required for glacier hikes and ice caves — you can rent boots and waterproofs when booking. Skip the jeans: they get heavy and cold when wet.
What happens if the northern lights don't show?
Northern Lights sightings can never be guaranteed. Dedicated aurora hunts may drive toward clearer skies, while multi-day tours may instead offer viewing on foot at or near the accommodation. Retry policies vary by tour, so check the exact product page or contact FAR Travel.
Do tours run in bad weather?
Yes — Icelandic weather changes fast and tours operate in most conditions, though the order of stops may shift for safety and comfort. If extreme weather makes a departure unsafe, what happens next varies by tour and may depend on the operator. Check the terms shown for your dates before confirming, or contact us if anything is unclear.
Are glacier hikes and ice caves safe?
Yes. Glacier walks are led by certified glacier guides, and all safety equipment — crampons, helmets and harnesses — is provided. The pace is easy to moderate and most travellers with normal fitness can join. The minimum age varies by tour, so check the tour page and the booking options for your dates.
When can I see the northern lights in Iceland?
The season runs from late September to mid-April, when the nights are long and dark. Sightings depend on solar activity and clear skies, so plan a few nights in Iceland to give yourself the best odds.
How many days do I need in Iceland?
With 3–4 days you can cover the Golden Circle, the South Coast and a northern lights hunt from Reykjavík. To circle the whole Ring Road, allow at least a week. Our guided and self-drive packages run from a two-day South Coast escape to a full circuit of the Ring Road, and each package page gives its length.
Should I choose a guided package or self-drive?
Guided packages suit travellers who would rather relax and let a local handle the driving, especially in winter. Self-drive gives you full freedom — you follow a planned route and take the wheel yourself. What each self-drive package includes varies, so check the package page before booking. For winter self-drives we recommend a 4x4 and some experience driving in snow.
Is Iceland suitable for families with children?
Very — waterfalls, beaches and lagoons are family-friendly, and children are welcome on most tours. Some activities, glacier hikes and ice caves among them, carry a minimum age that varies by tour, so check the tour page or ask us before booking.
What should I pack for a summer trip?
Layers, always: warm and waterproof clothing, sturdy walking shoes, plus swimwear for hot springs and geothermal lagoons. A rain jacket, a power adapter for Icelandic (European two-pin) outlets and a refillable water bottle round out the list.
Can you plan my whole trip?
That is what we do. Send your dates, group and interests through the Plan my trip form, and a local answers every message within one business day with a route, stays and tours to match.
Didn’t find it?
A local answers every message within one business day.